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20

Aug

Browser Support

Posted by Web Services  Published in ELGA Alerts

XpressLink supports the current and prior major releases of Internet Explorer, Firefox, Safari and Chrome.  When a new version is announced as Release to Web (RTW), support will cease on the third-oldest major version.

Please note that utilizing older browsers may result in disabled functionality or limited access to services.

Effective Monday, July 11, 2016, users attempting to gain access to NetTeller
with Internet Explorer versions 7 or 8 will be blocked from doing so.

Supported Browsers – Current and Prior Major Release
Microsoft Internet Explorer – IE
Firefox
Safari – Apple/Mac Users only
Google Chrome

The supported browsers above are for use with the traditional online banking interface and devices (desktop/laptop), and do not apply to use with mobile devices (phones/tablets).  If using a phone or tablet to access online banking outside of an app, functionality and appearance may vary from the traditional interface.

Additional Browsers:
Browser usage is reviewed monthly.  Additional browsers will be added if usage meets or exceeds 5% of total login activity.

Beta Versions:
Beta versions are not supported.  When new versions of browsers are announced as ready to Release to the Web (RTW) by the provider, they will become a supported version.

Troubleshooting:
The following types of tools and/or access are not recommended and may impact experience:

Accessing accounts via an embedded browser such as:

  • Personal or Commercial Financial Management Software (Quicken, QuickBooks, etc.)
  • Browser bars within AOL, Yahoo, Google, etc.
  • Internet portal access within gaming system such as xBox.

Use of browser add-ins (emoticons, FunWeb services, etc.)

Download one of the supported browsers now!

Internet Explorer  

Firefox

Firefox

Safari

Safari

Google Chrome

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You will be taken to the ELGA Contact Us page so that we can get the appropriate information.

Please remember to never send full account numbers, social security numbers or other private information on unsecure forms.

Resources

Frauds and Scams - MyCreditUnion.Gov
US Treasury Check
Treasury Check Verification
Internet Crime Complaint Center
US Postal Inspectors
Routing Number Lookup
Social Security Fraud
ID Theft Center
US Passport Card
Money Orders - United States Postal Service

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  • ELGA Headlines Blog
  • My Credit Union .gov

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